What do we collect and how do we use this information?
Information is only collected when you contact us and will include some related personal details including your name, postal address, email address, and telephone number. This enables us to respond quickly to your enquiries, as well as helping us to develop and improve our site in order to provide a better service.
Certain information about the user, such as IP addresses, navigation through site, software used, time spent and other similar information, may be stored on our servers in small data pieces known as “cookies,” which may also be written to a User’s computer system. These cookies will not specifically identify the User.
The information will be used internally only for web site traffic analysis. If the User specifically provides unique identifying information, such as name, address and other information on forms stored on this site, such information will only be used for statistical purposes and will not be published for general access.
However, we assume no responsibility for the security of this information.In addition, we also record your IP address, which is the Internet address of your computer, and information such as your browser type and operating system. This information helps us learn about the geographical distribution of our website visitors and the technology they use to access our site. This information is never connected with the personal information you supply to us if you register on our website.
We automatically set a session cookie in order for you to use this website or service. This session cookie is essential for the correct operation of this website and service. If the session cookie is not available, you may not be able to use some or all of the features of this website or service. The session cookie stores some basic information about your current status such as whether you are logged in and previous search information e.g. registration numbers and filters.
A session cookie only lasts as long as your current browsing session and is typically removed or deleted by your browser when you stop using this website or service. You can manually delete your session cookie at any time by following the instructions in your browser.
This website makes use of Google Analytics which allows us to view anonymous visitor data so we can improve this website or service to you. We typically make use of the overall visitor counts, the search parameters users used to find us and the amount of time a user spent on the site. You can manually delete this cookie at any time by following the instructions in your browser. Background information
The 2003 Regulations implemented a European Directive – 2002/58/EC – which is concerned with the protection of privacy in the electronic communications sector. In 2009 this Directive was amended by Directive 2009/136/EC. This included a change to Article 5(3) of the E-Privacy Directive requiring consent for storage or access to information stored on a subscriber or users terminal equipment – in other words a requirement to obtain consent for cookies and similar technologies.
Governments in Europe had until 25 May 2011 to implement these changes into their own law. The UK introduced the amendments on 25 May 2011 through The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.
The rules in this area are essentially designed to protect the privacy of internet users – even where the information being collected about them is not directly personally identifiable. The changes to the Directive in 2009 were prompted in part by concerns about online tracking of individuals and the use of spyware. These are not rules designed to restrict the use of particular technologies as such, they are intended to prevent information being stored on people’s com
Security of information
We employ a range of technologies to protect the information maintained on our systems from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We do not share the information we collect with any other organisations, apart from our Authorised Distributors. We will endeavour to take all reasonable care, in so far as it is possible to do so, to keep all your details secure, but, in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when enquiring.